Privacy Policy

Information Collection

Eco-Green Cleaners collects personal information necessary to provide sustainable dry cleaning and eco-friendly garment care services. This includes contact details, garment descriptions, fabric types, special care requirements, and environmental preferences. We document garment condition before and after treatment through eco-friendly processes for quality assurance and customer satisfaction. All information is collected with your consent and used exclusively for service delivery, appointment scheduling, maintaining treatment records, and ensuring the highest quality eco-friendly care for your garments.

Sustainable Documentation

We maintain detailed records of each garment service including digital photographs, condition assessments, eco-friendly treatments performed, biodegradable products used, and environmental impact measurements. This documentation is essential for tracking treatment effectiveness, environmental compliance, and providing consistent sustainable service quality. Garment records help us understand your preferences, maintain eco-friendly standards, and address any concerns promptly. All documentation is stored using renewable energy systems and environmentally responsible data management practices.

Environmental Data Protection

We implement comprehensive security measures that align with our environmental values to protect your personal information. All digital records are stored in energy-efficient, carbon-neutral data systems with restricted access limited to authorized staff members. Our facility operates on 100% renewable energy, and all staff are trained on both confidentiality and environmental protocols. We maintain comprehensive insurance coverage for all garments in our care and follow strict eco-friendly protocols for handling valuable and delicate items. Payment processing uses secure, environmentally responsible systems.

Your Rights

Under UK GDPR, you have rights to access, correct, or request deletion of your personal data, subject to our legitimate interests in maintaining service records and environmental compliance documentation. You may request copies of your service history or update your preferences at any time. We respect your privacy and will never use your information for marketing purposes without explicit consent. For privacy inquiries or to exercise your rights, contact us at privacy@ecogreencleaners.co.uk. We will respond promptly while maintaining our commitment to exceptional eco-friendly service and environmental responsibility. Last updated: January 2024.